Contact · Windhoek desk
One desk.
The right first move.
Skip the duplicated emails and the stock contact card. Write once. If it is an incident, we jump the queue. Everything else gets an honest scope — assessment, test, monitor, or retainer.
Active incident?
Call +264 81 390 6697 — do not wait on the form.
What happens next
01
You write
Industry, concern, urgency. A rough estate picture is enough.
02
We triage
Incidents jump. Everything else gets a focused reply.
03
We scope
The smallest useful first move — not a bundle.
Office
Windhoek, Namibia
The desk
Emails and phone live here — not repeated in the form.
Mon–Fri 08:00–17:00 CAT
Windhoek headquarters · Fenolink Enterprises
Find us
Windhoek, Namibia
Request a consultation
Name the concern. We will tell you whether you need a plan, an assessment, or an IR path.
What helps us move faster
Useful context
Bring this if you can
- Industry and approximate size of the environment
- Whether the concern is assessment, monitoring, or active incident
- Cloud vs on-prem vs hybrid — even a rough picture helps
- Any hard deadlines (audit, go-live, board date)
What we will not do
Straight lines
- Push a full platform sale when a focused assessment is enough
- Ignore an active incident to schedule discovery next month
- Promise outcomes we cannot evidence
- Share your details outside the delivery team
Platform issues
Product bugs go to [email protected] — not this form. Specialists reply in 2–4 business days.
Operations mail still routes to [email protected].